Spring Seminar 2023: The Access Group’s Guide to Digital Technology for CQC Success
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With the new CQC inspections on the horizon, this article discusses the power digital technology can have to deliver better care quality, mitigate risks, and streamline processes, whilst also delivering the evidence needed to help you achieve the best overall CQC rating possible.
With the Spring Seminar just around the corner, we are delighted at The Access Group to announce to all ADASS Partners that we will be involved once again. We are looking forward to seeing you all there and we cannot wait for the great conversations we will be having about the power digital technology can have in adult social care services.
Why has The Access Group decided to re-attend the Spring Seminar?
It is always a great event where we can network with like-minded professionals to discuss the key pillars, challenges, and achievements we have all experienced over the last year.
One of our main priorities this year is to share our experiences of how digital technology can play a significant role across the adult social care market and how that can help local authorities best prepare for the new CQC assessment regime.
How can digital technology help local authorities best prepare for the upcoming CQC inspections?
Digital technology can play a vital role in helping local authorities prepare for the new CQC assessment in several ways:
- Monitoring and Reporting performance
- Mitigating Risks
- Prevention and Advice
- Forward Planning
Digital technology enables local authorities to be able to monitor all aspects of care including their own internal care delivery, management of their external care providers delivering on their behalf, and oversight of the care market as a whole. Evidence around multiple facets, such as quality, risk, availability, equality, information provision and service leadership can be brought together and evidenced. Technology also helps local authorities better plan for the future by bringing together a range of datasets to enhance your visibility across the care market.
To ensure people who access care and support have the best user experience, local authorities need to constantly be thinking about how to manage and mitigate these factors and how that information will be reported to help deliver the best quality care, manage risks effectively and to prevent further declines in health.
Technology can be used to help local authorities deliver better, lower risk and more sustainable person-centred care, although not every local authority is maximising the opportunity that technology presents. ADASS East of England Region, for example found by using Risk Profiling tools, the CQC recognised how their quality of care had improved and because of that they saw a 124% increase in the number of regulated locations being rated as ‘Good’ or ‘Outstanding’.
Digital technology therefore plays a significant role in helping local authorities deliver their duties and responsibilities under the Care Act whilst helping overcome the additional overarching challenges which can make waiting times longer and resources even more stretched.
With the pressure of the increasing hospital discharge delays, investing in digital technology can provide a more efficient alternative for local authorities to deliver the best care possible at a quicker rate to reduce waiting times and hospital readmissions, as well as delay future care needs and further dependency on care homes.
This year we cannot wait to be joined by the Director of Hertfordshire County Council to discuss further how digital technology will help them to evidence their adherence to the new CQC assessment regime. We will also be discussing three different strategic initiatives for the social care market including technology enabled care, virtual wards, and new commissioning platforms and what that can mean for local authorities in the future.
At this year’s Spring Seminar we welcome all ADASS partners to join us at our workshop where we can discuss the power digital technology can have to deliver better care quality, mitigate risks, and streamline processes, whilst also delivering the evidence needed to help you achieve the best overall CQC rating possible.