Pam’s story: How social care helps me to live at home independently

Pam, aged 92, was admitted to hospital with pneumonia in 2017. Since then, she’s been receiving social care support. With the help of her carers, Pam can continue living independently in the home she’s lived in since 1957, surrounded by family, friends and neighbours. This is her story.
In 2017, I was admitted to hospital when I became poorly with pneumonia. I also have a condition called Haemochromatosis, which means my body absorbs and stores too much iron. If it’s not treated, it can cause serious problems. After I came home from hospital, I started receiving support from my lovely carers, which has helped me to keep living independently at home.
I’ve lived in my house in Elstead, Surrey ever since it was built in 1957. So being able to stay here, in the place I’ve called home for the past 68 years, means the world to me. I’m surrounded by my family, friends and neighbours – and I love my garden, the birds that visit, my local community, and joining in with nearby activities.
My carers come twice a day: once in the morning to help me get up and ready, and then again in the evening to get me settled for bed. They help with personal care, like washing and massaging my legs with cream. We always have a laugh – they really put me at ease. They’re not strict or severe like some people might think.
Homecare has given me a better life. I wouldn’t be able to manage without my carers – they’re such lovely ladies. Thanks to them, I can do things I wasn’t able to do on my own anymore.
Because of my Haemochromatosis, I sometimes get poorly, and my carers know the signs. They help make sure my legs are treated early to avoid blistering and swelling, which helps keep me out of hospital. They also help with shopping, cleaning, and making me a nice cup of something when I fancy it.
During the day, we read together, knit and watch TV. We especially love quiz shows – they keep my brain going! I have a great relationship with my carers. One of them, Karina, has a baby – and I’ve got a great-grandchild about the same age. There’s only six or eight weeks between them, so we’re always nattering about our families and the babies.
Homecare has given me a better life. I wouldn’t be able to manage without my carers – they’re such lovely ladies. Thanks to them, I can do things I wasn’t able to do on my own anymore.
I always look forward to my carers coming, without them my day would be boring with not a lot to expect, they are so kind and they keep me going. I look forward to each day.
Watch Surrey Care Association’s film about Pam’s story

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