Over the weekend, Andrew Cozens retweeted a good-natured question about whether Leicester winning the Premier League was comparable to a cat winning the Grand National; we all know Andrew loves Leicester and is a long standing racing man. With the success of Claudio Ranieri’s men plus the Tigers making the Rugby Champions Cup semi-final, Leicester seems to be on the crest of a wave.
The Leicestershire and Rutland community is also leading the way in a ground-breaking endeavour at this week’s ADASS Spring Seminar.
So what’s happening? Maybe it’s something in the water. Or strong leadership. Maybe it’s simply great teamwork. Whatever, the key to understanding lies in pulling the relevant data together, which is exactly what’s happening at ADASS this week.
For the first time, NHS and LA partners across Leicester, Leicestershire and Rutland can analyse journeys taken by local people across the whole health and care system. Is this groundbreaking work as significant as Leicester’s recent football and rugby successes? Yes – possibly even more so for the local population. A recent report by the NHS Confederation highlighted the importance of understanding demand drivers and reasons for changes:
“Without a comprehensive understanding of demand, including the characteristics of service users, there will be a lack of alignment between any proposed system responses and the actual underlying need.”
The introduction of the Better Care Together programme in Leicestershire, Leicester and Rutland (LLR) increases the impetus to understand how citizens access and use services. The system must pull together like the strongest teams, to understand collectively how resources are used, and where demand lies in the system.
Pi supports the project by integrating health and social care data at individual service user/patient level, for local providers – acute, social care, ambulance, community and mental health data sets and dashboards – updating data every month to create an ongoing picture of the impacts of service change and interventions.
The Better Care Together vision – helping participating organisations see the customer journey through health and social care across and between local organisations using an otherwise unavailable integrated dataset – has been met.
Staff across the 10 social care and health organisations can manage information to provide insights and analysis to support planning, commissioning and delivery of integrated services.
Understanding supply and demand, patient flow, what services lead to better outcomes and their associated costs is key, and the programme is now examining pressure points, resource flex and interventions can prevent or reduce demand.
Just ask Claudio Ranieri.