In Briefing 4 we talked about how online needs assessment covers four different aspects; online referral, needs checklist, online review and carer’s self-assessment.
From a software point of view, each aspect can be supported with very similar question and answer formats and so the software implementation is likely to be of comparable complexity. However, they have different impacts for the public and for professionals.
Each option raises policy and process issues – and even legal ones. This briefing looks at each in more detail with examples from councils that are implementing various approaches.
What can we learn from councils that are implementing the different forms of online needs assessment?
Please see full briefing available to download below