Dear colleagues,


In this week’s update:

  • Capacity, Capability and Confidence
  • Revised Payment for Performance analytical tool
  • Data sharing survey
  • Meet the Team
  • Better Care Exchange

Capacity, Capability and Confidence


The Better Care Support Team has produced a useful signposting document (see attached document), highlighting the support currently available for those working to develop and implement better integrated care. The document covers the six key building blocks for better integrated care and includes links to key resources, case studies, details of up-coming events and key contact details.


We will be regularly updating this document, and updated versions will be available on the Better Care Exchange (


If you are aware of anything that ought to be included, or would like to nominate your area as an example of best practice, please contact


Revised Payment for Performance analytical tool


We’ve published on our website a revised tool which includes updated MAR data for Q4 2014-15 and generates what the suggested payment for performance amounts should be based on those numbers. The revised analytical tool is available under the heading ‘BCF Support’ (the second of the two attachments) -


It should be noted that the tool also highlights a number of Health and Wellbeing Board areas where volatile MAR data could be having an impact on what the suggested non elective admissions performance in Q4 and resulting suggested payment should be. The areas potentially affected are:- Birmingham, Haringey, Islington, North Somerset, Solihull, Somerset, Cheshire East, Staffordshire, Cheshire West and Chester. It would be helpful if representatives from these areas could get in touch with us at  to explain how they have agreed to resolve these data issues locally.


Data sharing survey


We have today launched a survey ( designed to help take stock of progress in information sharing and also to help us understand local ambitions in this area, progress in achieving that ambition, and what challenges and barriers are holding you back. It will help us to understand how we can support you and also what we need to do with national partners to help shift some of those barriers and inform the development of national policy.  We also want to use it to draw out examples of good practice that we can help share with other areas.


We would grateful if the survey could be completed by Monday 13th July 2015 at the latest. We do appreciate that completing returns such as this is an administrative overhead, but hopefully you will agree that getting a comprehensive national picture of ambition, progress, good practice and barriers will help everyone to collectively make faster progress in this key enabler for delivering integrated care.


Many thanks in advance for your co-operation.


Meet the Team


In this week’s ‘Meet the Team’ we meet Tom Shakespeare.

Tom Shakespeare – Lead on policy and support alignment, and regional relationship manager for the Midlands and East

 TOm Shakespeare

Tom provides a local government sector perspective to the team, coming from the Local Government Association (LGA). At the LGA Tom is a senior adviser for integrated care, and until recently for implementation of the Care Act too. As well as supporting work on the Better Care Fund, he has been involved in a wide range of health and care projects for the LGA, and previously also worked on housing. Prior to the LGA Tom was in the wonderful world of policy wonkery, working as Director of Policy and Research at local government think-tank Localis.


Tom leads on the policy and support alignment for the team, working to help address issues or concerns raised by local areas, and feeding into the development of the BCF going forward. He also works closely with colleagues on the support offer, and is the regional relationship manager for the Midlands and East.


Tom studied Mechanical engineering at Nottingham University, before changing his mind entirely and deciding to do a Masters in political science! He lives in south London with his fiancé Katy.


Better Care Exchange


The Better Care Exchange team is conducting brief interviews with a variety of figures involved in integrated care, in order to share their expertise and highlight examples of good practice.


Michael Scorer (Director of Integrated Care at Waltham Forest CCG) offers valuable insights on how to overcome barriers to the successful implementation of integrated care.


Dr. Anwar Khan (Chair and Clinical Director of Waltham Forest CCG) explains why integrated care is important, and how Waltham Forest achieved their impressive drop in non-elective admissions;


If you would like to be interviewed, please email



Ann Radmore

Better Care Support Team Programme Director