Dear colleagues,

In this week’s update:

  • New-look Supporting Better Care team
  • ‘How to’ Guide: working together across health, care and beyond
  • ‘How to’ Guides now available online
  • Better Care Exchange
  • Programme of support for March
  • Implementation support virtual ‘drop-in clinics’

New-look Supporting Better Care team

As John Wardell wrote in this note two weeks ago, I have now taken up position as the new Programme Director for the Better Care Fund, and will therefore be taking over the weekly note from this point forwards.  

The task force will also be undergoing a transition as we enter the new phase of the programme in April.  The Better Care Fund task force will become the ‘Supporting Better Care team’, with a corresponding shift in focus to helping areas to implement their Better Care plans effectively.  As part of this shift, the team will become part of NHS England, but still with active participation from DH, DCLG and the LGA.  It will look to work with NHS England and LGA regional support structures to support you in implementing your plans and realising the benefits set out in them.  More details will be provided in the coming weeks.


‘How to’ Guide: working together across health, care and beyond

Please download below a working draft of a guide on How to … work together across health, care and beyond. It includes practical advice and case studies looking at the role of citizens and communities driving better care, the importance of frontline staff as the touchpoint between citizens and staff, and how managers can work to translate aligned strategic direction to joined up frontline delivery.

The guide is a working draft, and we want to ensure that it is as relevant and helpful as possible, so please share your views with us.  Specifically, we would welcome your feedback on:

  •          What are the challenges you are facing that this Guide doesn't address?
  •          Are there any good examples, tools or suggestions that you think we could use in future versions of the Guide?
  •          What do you think about appropriateness of the language, tone and structure of the Guide?

We would also value any feedback you have on the guides which have already been published on How to… lead and manage Better Care and How to … bring budgets together and use them to develop coordinated care

Please email your feedback on any of the ‘How to’ guides to:


‘How to’ Guides now available online

The first two ‘How to’ guides on leadership and bringing budgets together and details of the March programme of support - including webinars, conferences and clinics - are now available on the LGA website Better Care Fund page and Better Care pages on the SCIE website. Please use this link to share the information with colleagues through your website, intranets, networks and social media. You can also take part in the Twitter discussions about the work using #BetterCareFund.


Better Care Exchange

Following the close of the Better Care Exchange support survey a random winner for the prize draw was selected.  Congratulations to Susie Partridge from Cornwall Council who has won £50 gift vouchers! 

The outputs from the questionnaire are being used to shape the development of the Better Care Exchange, and participants from the Co-design User Group are also now piloting and providing feedback to enhance and develop the site.  

We will be introducing a wider audience to the Exchange through National WebEx sessions being held in the near future. If you would are interested in attending one of these sessions to receive a demo of the Exchange and an overview of the benefits it can bring to people delivering Better Care, please email


Programme of support for March

Over the following weeks, we will be providing a range of events as part of our programme of support for March to give you the opportunity to get practical advice, best practice and sharing learning from across national and local networks:

        The Better Care Cascade, a national conference running in London and Leeds, will involve 4 masterclasses from subject matter experts and leading sites;
  •          The Technical webinars will focus on the practical steps you can take to overcome the technical challenges around Joint Working, Section 75 and Data Sharing;
  •          The Regional clinics will deep dive into the key issues that you have identified locally as barriers to successful implementation.

Please see the timetable below for more details. Please note the Manchester regional clinic has been changed to the 18th March due to local feedback received regarding dates. Due to level of interest in the aligning incentives and risk sharing topic we have decided to provide a national webinar on the subject, and incorporate more in depth specialist knowledge. This has resulted in the cancellation of the planned London session on 16th March, however participants are welcome to attend the Gatwick, Bristol or Leeds sessions on the same subject.

Invitations for the below events have been issued. If you are interested in attending any of these and haven’t received an invitation, please contact to register your details.

  Location Date Time Topic(s)
Better Care Cascade KPMG London 30/03/2015 10:00 - 14:00 Key note + 4 topics:
KPMG Leeds ~ Data handling
~ Measuring impact
~ Resource management challenges for integration
~ Engagement and communication
Technical webinars - 17/03/2015 12:00 - 13:30 Joint Working
- 18/03/2015 17:00 - 18:30 Section 75 arrangements - Pooled and non-pooled budgets
- 26/03/2015 08:30 - 10:00 Data Sharing
Regional clinics East of England 18/03/2015 09:30 - 12:30 SME telephone clinics
KPMG Manchester 18/03/2014 09:30 – 12:30 Approach to benefits realisation and identifying performance metrics
KPMG Leeds 20/03/2015 09:30 - 12:30 Aligning incentives and risk sharing
KPMG Gatwick 20/03/2015 09:30 - 12:30 Aligning incentives and risk sharing
KPMG Bristol 23/03/2015 14:00 - 17:00 Aligning incentives and risk sharing
KPMG Nottingham 24/03/2015 10:00 - 13:00 Data Sharing

Implementation support virtual ‘drop-in clinics’

Over the course of February, a number of sites from across the country attended virtual ‘drop in clinics’ with national experts. These were one-on-one calls for individual sites to discuss the particular challenges and issues they are facing in their local area. 

The key themes arising from these clinics have been captured in a document (download below) for your information.

Many thanks,

Ann Radmore

Better Care Fund Programme Director


Better Care Fund Task Force

Department of Health

Local Government Association

NHS England

Department of Communities & Local Government